Based on 116 reviews
00:49 16 May 20
Mila team are very professional. Jenny always answered all my questions. The process was really easy. I was Able to reach Jenny via call, email and text. Great customer service!!!
12:59 15 May 20
The Mila staff was great and easy to work with. Jenny was awesome and had answers to all my questions. She always demonstrated good follow up and overall great customer service.
18:08 12 Mar 20
Jenny Alejandro was wonderful, always on top of things, she was helping us find house options constantly, if I found a house I wanted to see she would immediately contact the seller so we can see it as soon as possible, any questions I had about the house she would find out the answer the same day. Always very polite, she worked around my work schedule, very patient and knowledgeable, honestly buying a house is stressful enough but Jenny made the process so much easier.When we finally found the home we wanted, her and her team made everything easier than expected, I would recommend her to anybody who is looking to buy a home
Israel & Maoline Herrera
02:02 09 Mar 20
Valentina and her team at Mila Realty Property Management were a dream to work with during the sale of one of their rental properties. Valentina was always very responsive and the utmost professional. She made this transaction very smooth by always providing feedback and assistance during every phase of the transaction. As a real estate professional myself, it is rare when you find another real estate agent on the other end of the transaction who is passionate and really cares for the well being of her client but the for everyone else involved as well. I am looking forward to working with her again on many other transactions. I would highly recommend Valentina and her team!
16:37 07 Mar 20
I have been working with Regina for a few years now. She is absolutely the most honest hard working person I know. I’ve had the pleasure to work with her as a sub contractor and as a client. If I needed something it didn’t matter what time or day it was I have always gotten a quick response and quick action taken. Now that my wife and I are ready to buy a house. The first person I went to was Regina. I don’t have any worries about her finding what is right for us. And as a friend I’m so happy that she is now starting a new journey in her life with a great and reputable company.
12:45 26 Mar 19
if you have to rent a house or condo, if MIla realty is the realto, stay away. They are a pain. They will still your deposit. i only have them for a year and 5 months and due to my previous land lord quit due to the house owner was a character. Mila game me hell, specially Steven who talk to my wife like he got no mother. Take for ever to resolve issues. About my Deposit. My moving report for me it was find. We clean the house, of course i own a cleaning company. The report said wall need repair do to nails that i left that i had picture frame and i for got to take them out.and blinds that fell down. that is it. after a month waiting for my deposit and no contact, i decided to email them because the don't answer the phone. This is her respond. (Hello Edwin, our office sent the certified letter to the rental address. USPS will forward it to you if you placed an order for forwarding. Our accounting department will address it further if needed). come on, she know i move . i wrote ( I’m being getting all mail from old address already. Haven’t received anything from you. But that did not answer my question about my deposit. Who do I need to contact about the deposit?) And she wrote back (I connected you with Olga in the previous email. Certified mail will take few days). So you see , run around. i just gave up, i guest i just got rob by MIla Realty.This is the kind of business they do. I read a review before with the same issue i had about them. This people will make sure to keep your money.Don't recommend them to any one.
22:33 09 Feb 19
Great experience with this company .Customer service oriented, makes you feel like family! We really appreciate everything. You are the Best!
17:36 19 Oct 18
Very responsive and helpful firm; highly recommend working with them. I was shocked by how strong their reputation is online overall for the Orlando, Kissimmee metro area, but after meeting everyone at the firm, and the level of organization they have, I am not surprised, as they really seem to live up to their reputation. Excellent firm to rent from.
14:59 10 Oct 18
Highly recommend Mila Realty if you are a tenant or owner. Valentina and her team are doing a good job to satisfy their customers needs, not only that but also they are honest and accurate in the service they provide which is a rare to find in any other agency in their area. ~ Mena M
21:28 17 Sep 18
Great company that was very helpful with my family relocating from Illinois to Florida. Very fast, professional and friendly and would highly recommended them to anyone looking for a good home!
20:35 25 Aug 18
I’m currently in contact with this company and so far fast response I’m hoping to get into a house very soon with my 5 children and out of a hotel fingers crossed I’ve read awesome reviews about this company and truly pray I’m one of the lucky ones to get a house ASAP and I will keep my process updated
00:50 13 Jul 18
If you need a place to rent or buy this will be your best choice , they are amazing people, they help you find what you need and what’s affordable for you. I have try other realtor and no one had treated me like they did. I can’t thank them enough for what they did for me.
19:07 07 Jun 18
We tried working with Mila Realty to rent a house in Orlando. Communication with the owner, Valentina Naumenko, was terrible - once they got our $60 for the application fee, they refused to work with us for our application documents and when we scheduled and confirmed an appointment to view the house, they cancelled 2 hours before, after we had already driven 7 hours to come see it.EDIT: After posting this, Valentina called me and threatened legal action if we didn't remove the review. We have all communications recorded.
Double Sided Tape Girl
17:35 08 May 18
I contacted them to rent a property they where prompted and lovely ladies. Inna and Olga took care of my family concerns and always answered ever question we had quickly. They processed our application within two days of filling them out. Amazing
12:56 16 Jan 18
Valentina and team have been awesome. I needed to move to Puerto Rico and rent my home in Florida. After a ton of research I chose Mila Realty to manage my property and I’m glad I did. They have been responsive to any concerns I've had and provide detailed information . I highly recommend them!
17:49 22 Nov 17
Most impressions are left on paper but Valentina has left an impression on my heart by providing me with prompt communication and attention to be able to provide solutions in a moment’s notice. It's a pleasure to do business with you.
02:34 14 Nov 17
Valentina has been managing my properties in Orlando,she is excellent manager and honest broker,would recommend her without any hesitation for a very good service provided
15:48 11 Nov 17
Valentina has been very kind to take on the job as property manager for several Orlando properties that was being mismanaged by another person.I met her one day and I soon realize that there is something wrong with our previous managerThe properties were immediately inspected by Valentina and she documented so many problems that could have been avoided if the previous manager was doing his jobValentina was able to get our properties rented to people that she vetted very carefullyI did not even realize that you can find good people who will live in the properties by simply getting a good licensed and ethically responsible manager.I highly recommend Valentina and her company any time that you need someone to manage your propertiesIt also gave me the knowledge that you need to be careful when hiring just someone because there are so many things that are important and not just being able to get someone a tenant for that matter without vetting them.We lost revenue as a result of damage in the properties that our previous manager was not noticing because he never inspected the properties prior to and after the tenant moved in the unitsHis concern was let’s just have someone there get my commissionThe owners are not capable of knowing anything since they are out of townIn the end this manager had to be dismissed because of unethical and unlawful conductI am so grateful that Valentina was able to get the units cleaned rented to vetted tenantsShe also taught me a lot of things about this business
14:53 07 Nov 17
I have been renting from this agency for 3 years. Great experience
20:34 06 Nov 17
Mila Realty manages 2 of my properties. Always happy because everything is prompt. I never hesitate with my choice. Mila Realty is my number one property management company in Great Orlando
22:32 04 Jun 17
We have used Mila Realty in the past. And once again, Mila Realty has saved us time, money and so much more. Valentina managed to get not one but a list of highly qualified rental candidates for our home within 24 hours! And our home was rented out the next day. Highly recommended if you are looking to buy or rent a home or if you need a good reliable company to manage your property. Don't do it all yourself! You already have a job! Trust an expert - Mila Realty!
14:38 17 Mar 17
Valentina was amazing. Very prompt and thorough with follow-up and very polite and professional. When no one else answered their phone on a weekend, Valentina was ready to do business!
14:03 14 Mar 17
Thank you for the excellent customer service! You were able to book our last minute trip to Orlando the night before and found a great price.
16:20 12 Mar 17
Vey prompt in response ,They are definitely the best I ever dealt with so far with all my real estate needs .
14:29 12 Mar 17
Mila Realty was accessible and friendly to me. They responded quickly to any issues or concerns. I appreciated being treated fairly.
22:37 11 Mar 17
This year has been nothing but great news and moves. Thanks to mila I recommend her any day of the year. She's been nothing but awesome since day 1. We where able to find our new home for rent thanks to her she was really good at moving fast and getting everything together for my family and I,And communication wise she's the best! If you have any questions or concerns she's quick to find or get you the answers you need. And I really love her personality, she's not only great as a Realtor but as a person as well. I'm more than satisfied with her work.
21:47 11 Mar 17
Valentina and Mila Realty havery been exceptionally helpful and responsive whenever we've needed it. We had to find a new place quickly, and our credit wasn't the best, but Valentina was friendly and understanding and found us a great place right away. She made a stressful time much easier. Simce moving in, whenever we've had an issue they've taken care of it right away. Management companies usually try to find a way to ignore you, but Valentina is always right on top of everything, and with a very positive attitude as well. I can't recommend them more from a tenant's perspective, and I'm sure she is just as great from an owner's point of view. Highly, highly recommended.
John C. Knope
19:04 11 Mar 17
Our experience with Mila Realty has been very pleasant. They are very thorough and have a energetic professional staff!
19:21 30 Nov 16
I have worked with Mila Realty recently. Had a positive experience overall and will work with them again in the future.
Clayton J. Foor
00:52 13 Sep 16
Valentina is one of the most efficient and results-oriented people I have ever worked with -- not just in property management, but anywhere.
09:38 10 Sep 16
Great communication skillsUpdates you right awayHelps find solutionsVery happy that she's the realtor of my property!Highly recommended
02:19 10 Sep 16
Mila Realty have been managing my property for more than a year and i would recommend anyone to entrust them to manage their property in a very professional manner ..:)
05:00 09 Sep 16
Mila Realty works with 2 my houses in Kissimmee. Valentina is the most professional property meneger. Kindly, responsible and literate person. I am very satisfied her work.
03:27 09 Sep 16
My experience with Mila Realty has been very good so far. Valentina solved all of my problems very fast. I just send her an email about anything that needs to be fixed, and on the next day she sends someone over to fix whatever has been damaged.
Vst Services Cleaning Company
02:50 09 Sep 16
Vst Services Inc have been servicing houses for Mila realty, they are professional, informative and detail oriented. It has been a pleasure doing business with Mila realty. We hope to continue long relationship in the near future. I also refer few clients to Mila realty and they were astonished with the level of service they received.
01:48 09 Sep 16
Trustworthy, quick, and reliable ?? Our number one choice for Real Estate in Orlando. Clients from Kuwait are very pleased with the houses they bought
00:15 09 Sep 16
Valentina and her team at Mila Realty have proven to be a very efficient outfit. They are responsive and courteous and always seem to have our best interests at heart. I cannot recommend them highly enough.
22:52 08 Sep 16
I am very happy with their effort to find me a qualified tenant and take care of all the management works.
20:56 08 Sep 16
extremely happy with Mila realty property management company. They are great always available and always willing to meet my needs and find solutions to any issues I may have. Great property management company.
14:22 31 Aug 16
Valentina is very knowledgeable, responsive, and detailed oriented. I highly recommend her.
04:42 30 Aug 16
We were so lucky to have Valentina as realtor. She is amazing woman and knowledge?ble agent. She knows klients needs and gives a wise advices. She is smart, energetic, and very kind person. She spent a lot of time with us. Eventually, she found the best builders, best location, and best price for us.We are so grateful to you Valentina
18:36 29 Aug 16
Superb customer experience!
14:48 29 Aug 16
As a property owner I have to say, this is by far the best company I have ever worked with. I have two rental properties and I had to switch three different companies before I found Mila Realty. Hands down, they truly know how to get the job done right! The company manager is very pleasant, knowledgeable and reliable. I would highly recommend this company to anyone who owns rental properties.
03:45 29 Aug 16
17:24 28 Aug 16
Mila Realty has always met the highest standards of Property Management. It has always been pleasure to work with such professionals! They know what they are doing and they are doing it right.I look forward continuing working with Mila Realty.Keep doing as you do the best!
16:44 28 Aug 16
Choose the RIGHT REALTOR!!!! Your future home and finances depend on this. I never write reviews, good or bad. I read them always; but I do not have time to write them as I work extremely long hours. I was very skeptical about using a realtor due to the horror stories I have heard. I contacted a few and the stories became true. I asked my wife if she could try her luck at finding one. She found Gold on her first recommendation. Of course I was still very cautious going into the process. I had my guard up for a couple months. We decided to build so it was a 9 month process. After the 9 months I can tell you with the upmost confidence, STOP SEARCHING!!! If your looking for TRUST, CONFIDENCE, SECURITY, PENNY PENCER, PROFESSIONALISM, KINDNESS, CARING, WORLD CLASS ATTENTION TO DETAIL, READS EVERYTHING SO YOU DON'T HAVE TO, look no more; she is here. My builder told me he has never seen anything like her before and he has been doing this for 20 years. Valentina is a SHARK. Not just any shark she is the Queen of the sea, GREAT WHITE SHARK!!! She will guard EVERYTHING for you and your family and how dare ANYONE who tries to CROSS THAT LINE. Valentina, thank you is such small words to express my GRATTITUDE for your amazing talent and everything you have done to protect and advise my family. I ask that God may bless you in every adventure. Your AMAZING!!!Gratefully,Shawn
19:08 27 Aug 16
Hi, You are great! Thanks for the good cooperation!!!
19:00 27 Aug 16
Valentina Naumenko was my realtor when we lived in Orlando. She demonstrated the highest level of professionalism in trying to help us find the right home that fit our families needs. She demonstrated extreme determination and dedication to review and research the MLS over and over and showing us anything that even had the least facsimile of our criteria. I would go to her again if and when I needed to locate a new residence and would strongly recommend her to anyone needing a extremely professional realtor.
16:12 27 Aug 16
Mila Realty is one of the best companies in Orlando! Management is very Professional and customer service is great!
21:18 26 Aug 16
Outstanding services! I have been using Mila Realty to manage my rental properties for years. Highly responsible, always helpful, get things done in a timely manner. They have owners portal which is fantastic if you like to track your rental income and expenses. They will help to screen your tenants too! Mila Realty makes my life so much easier and stress free!!!
22:57 10 Jun 16
We went into this house search expecting to find a home using a reputable professional Realtor and end up finding a home and making a friend! We can't say enough good things about her! Valentina’s warm welcoming professional demeanor is a breath of fresh air. We always appreciate her attention to detail and her promptness at all request given to her. It is good to know we are working with a professional like Valentina. We are very happy in this home and her quick response to situation that arise in the home. We thank you again for your assistance, it is greatly appreciated. We definitely feel like we are in good hands. Valentina is Amazing, we can't say enough good things about her.
19:25 06 Jun 16
This group was very good at helping me get in and out of my place. I wanted to leave before my lease was up, and they found somebody to take it over. It was also very easy to pay! Thanks.